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Digital CX: COVID crisis highlights need for greater empathy and personalization

  • user warning: Table './slickfinder_drupal/comments' is marked as crashed and last (automatic?) repair failed query: SELECT COUNT(*) FROM comments c WHERE c.nid = 389404 AND c.status = 0 in /var/www/vhosts/slickfinder.com/httpdocs/modules/comment/comment.module on line 991.
  • user warning: Table './slickfinder_drupal/comments' is marked as crashed and last (automatic?) repair failed query: SELECT c.cid as cid, c.pid, c.nid, c.subject, c.comment, c.format, c.timestamp, c.name, c.mail, c.homepage, u.uid, u.name AS registered_name, u.signature, u.signature_format, u.picture, u.data, c.thread, c.status FROM comments c INNER JOIN users u ON c.uid = u.uid WHERE c.nid = 389404 AND c.status = 0 ORDER BY c.thread DESC LIMIT 0, 200 in /var/www/vhosts/slickfinder.com/httpdocs/modules/comment/comment.module on line 991.
  • user warning: Table './slickfinder_drupal/sessions' is marked as crashed and last (automatic?) repair failed query: SELECT COUNT(sid) AS count FROM sessions WHERE timestamp >= 1660358764 AND uid = 0 in /var/www/vhosts/slickfinder.com/httpdocs/includes/session.inc on line 157.
  • user warning: Table './slickfinder_drupal/sessions' is marked as crashed and last (automatic?) repair failed query: SELECT COUNT(DISTINCT s.uid) FROM sessions s WHERE s.timestamp >= 1660358764 AND s.uid > 0 in /var/www/vhosts/slickfinder.com/httpdocs/modules/user/user.module on line 790.
Posted March 29th, 2021 by admin

The COVID-19 crisis gave a jolt to efforts to improve customer experience through technology and online channels. However, much of it is still a work in progress.

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